We offer worldwide shipping from our warehouse facility in Germany. In most cases, you will be able to choose between our standard rate and our economy rate. The economy rate is cheaper, but also includes an extended shipping time. Standard shipping uses the services of DHL and GLS, whereas economy shipping uses the service of Warenpost International.
Once the package has been shipped off from our facility, you will receive an email with a tracking number.
Shipping costs vary depending on where you are located and the weight of your package. For the most up-to-date rate, process an order on our website with the things you wish to purchase, and shipping costs will be calculated right before check-out.
All orders will be shipped in 1-3 working days, so your products will be dispatched within this period. Kindly understand that we’re unable to make any changes to your order once it has been shipped out, regarding cancellation and changes in the address.
If you are outside the European Union, your purchase may be subject to custom fees.
Please note that we do not have any control over the custom fees as they are government-regulated. Kindly check with the government officials of your residency for more information.
In case of custom fees, delivery times may be extended.
The delivery time depends on the country, the chosen delivery rate, and the items of purchase. Please be aware that our carriers do not guarantee any delivery times, and that the following numbers are estimations.
Our estimated shipping delivery times are as follows:
Germany: 1-2 working days
Rest of Europe: 1-6 working days
UK: 2-4 working days
United states/Canada: 3-7 working days
Asia: 6-14 working days
Australia: 4-10 working days
Rest of the world: 10-18 working days
For more specific information on delivery times in Europe, check this sheet
Please note: Due to the current political situation, we do not ship to Ukraine, Russia, and Belarus.
We also don’t currently ship to Cuba, Syria and North Korea.
For any additional questions about shipping, please email us at firstname.lastname@example.org